VOICE + SMS BUSINESS RECEPTION

Never leave a customer waiting for your business to respond.

ARI answers calls and texts around the clock, gives customers only your approved answers, qualifies every inquiry, and captures name, number and reason so your team follows up with full context.

Company-controlled answersShared customer contextHuman handoff when needed
ARI AI workspace
LIVE INQUIRYNew customer conversation
Qualified
CustomerNew inbound lead
ChannelSMS
Service areaMatched
IntentConsultation
ARI summary

Customer asked about service availability. Location collected and matched. Callback requested.

AssignCall backOpen conversation
A
ARIBusiness Assistant
Hi, do you service my area?
Yes. What ZIP code is the property in?
33418
Thanks, you are in our service area. I can have a team member call you today. What is the best number?
ARI responding
Same conversation, two experiences
Built for real customer operations
Voice and SMS share context
AI stays inside company rules
Team takeover stays available
SEE ARI AT WORK

The same ARI, on every screen your day runs on.

The workspace on your desktop, agent controls on your laptop, the shared inbox on a tablet, the conversation on your customer's phone. One system, one thread of context.

ARI AIOverviewCustomersConversationsCallsAppointmentsKnowledge
Bright Home ServicesARI answering
Calls62 recovered
Messages143 awaiting reply
Customers94 new today
Booked3next at 2:30
Recent activity
2:41 PM
Jordan M.Missed call recovered by text
Replied
2:36 PM
Alicia R.Consultation booked for Thursday
Booked
2:18 PM
Sam D.Service area confirmed, quote requested
Qualified
1:55 PM
Pat W.Caller asked for a human, routed to Dana
Handed off
1:32 PM
Chris B.After-hours text answered from company Q&A
Replied
1:04 PM
Lee K.Callback scheduled for 4:00 PM
Scheduled
12:47 PM
Morgan T.New lead captured from missed call
New lead
12:20 PM
Ava S.Appointment reminder confirmed
Confirmed
The workspace on your desktop
Agent configurationStructured business rules drive ARI. You control what it says.
Draft
Identity
Agent nameARI
BusinessBright Home Services
ChannelsVoice + SMS
Primary jobAnswer, qualify, schedule, hand off
Never say
×Guaranteed pricing
×Everyone qualifies
×Timelines we cannot meet
×Services we do not offer
×Unverified discounts
Activation gate
1Connect database
2Connect voice + SMS
3Connect AI runtime
4Review knowledge
5Set compliance
6Run test calls
Agent control on your laptop
ConversationsAll · SMS · Voice
Jordan M.2:41 PM

Sorry we missed your call. I can help right here.

SMS
Alicia R.2:36 PM

Consultation booked for Thursday at 10:00.

SMS
Pat W.1:55 PM

Inbound call, 3 min 12 sec, handed to Dana.

Voice
Chris B.1:32 PM

Do you service the 33418 area?

SMS
Jordan M.SMS · 2:41 PM
Sorry we missed your call. I can help right here.
I need a repair visit for my AC unit
I can book that. Does tomorrow at 9:00 or 1:30 work?
ARI summary: caller needs a repair visit. Times offered.
The shared inbox on a tablet
A
ARIBright Home Services
Sorry we missed your call at Bright Home Services. I can help right here. What do you need?
My water heater is leaking
Got it. A tech can come today. Does 2:30 or 4:00 work?
2:30 works
Booked for 2:30 today. A confirmation text is on the way.
Missed call recovered · Appointment booked
Your customer's phone
Set up ARINo card needed to start. Activate when you are ready.
THE TWO SIDES OF ARI

Your customer gets a fast response. Your team gets the context.

ARI is designed around one continuous interaction, not separate tools that lose information between the phone, text thread, lead record, and appointment.

CUSTOMER EXPERIENCE

Simple, natural, immediate.

  • Calls get answered around the clock, never sent to voicemail.
  • Texts receive useful company-specific answers.
  • ARI asks only the questions needed for the next step.
  • Callbacks and human help are offered naturally.
↗
Inbound callAnswered by ARI
00:42
BUSINESS EXPERIENCE

Structured, visible, controllable.

  • Customer details and qualification answers are captured.
  • Voice and SMS history stays attached to the customer.
  • AI summaries reduce the need to replay every interaction.
  • Your team can take over without asking the customer to start over.
Lead statusQualified
Next actionCall back
OwnerUnassigned
HOW IT WORKS

One operational loop. Configured around the company.

ARI is not a generic chatbot bolted onto a phone number. Each business controls what it knows, asks, says, escalates, and hands off.

01

Answer

ARI responds to voice and text inquiries using the business's approved information.

02

Qualify

It collects the information the business actually needs instead of forcing every caller through the same script.

03

Hand off

ARI captures the caller's name, number and reason, then hands the conversation to your team with the context intact.

CORE SYSTEM

One business account. One shared customer operation.

Owners and team members can work from the same ARI environment with role-based access, shared customer history, and company-controlled AI behavior.

Voice

Inbound reception around the clock. Callers reach your team live when you are available, and every other request is captured for callback.

SMS

Two-way conversations with shared customer context and opt-out handling.

Knowledge

Editable company Q&A, rules, escalation points and prohibited claims.

Team

One company account with role-based access for the people who need it.

LAUNCH PRICING

One plan. Everything ARI does.

Simple flat pricing while the first businesses come aboard. No tiers to decode, no contracts, no surprise bills.

LAUNCH RATE
$197$149/ month

Launch pricing for early businesses. $197 per month after the launch window closes.

  • 500 voice minutes a month, roughly 250 answered calls. Includes time ARI talks and time it connects callers to you
  • 500 text messages a month
  • A dedicated business number answered around the clock, every day
  • Your approved answers only. ARI never invents prices, promises or policies
  • Every hard question becomes a lead: name, callback number and reason, captured in your workspace
  • Full transcripts and customer records for every call and text

Run past your allowance? $0.25 per minute and 5 cents per text after that, and ARI tells you before it happens. No surprise bills.

Calls go live on day one. Texting activates after a one-time carrier review of your business number, typically a few business days. We file all of it for you.

Create accountMonthly billing. Cancel anytime. No card needed to start.
READY WHEN YOUR BUSINESS IS

Give every caller and texter a clear next step, even when your team is busy.

Set up your company, review ARI's answers and rules, test the experience, and activate when you're ready.

Create accountNo card needed to start. Activate when you are ready.